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Help Desk/Support

Computer Screen with wrench in the center

The PHSD Technology Help Desk is available from 7:30am-3:30pm by submitting a ticket below or by calling 412-793-7000, Ext. 1450.When prompted choose your student's school and leave a detailed message that includes your name and phone number.  Technology Services staff will respond to your support request as quickly as possible.

 


Teachers and Staff

Employees of the district can reach out to Technology Services via the FMX Technology Requests system or by phone at extension 4357.  Phone support should be reserved for time-sensitive support requests and user authentication (password) issues.  

Staff Help Desk & Knowledge Base


Students

Students can reach out to Technology Services via the Student Help Desk form below or by calling 412-793-7000, extension 1450.

Student Help Desk & Knowledge Base

Remote Access

During your support call, we may ask to remotely access your computer to troubleshoot your issue.  We utilize a Google product called Chrome Remote Desktop.  If your technician requests to start a remote session, please click on the link and follow the instructions below.

Chrome Remote Desktop

Animation showing how to access Chrome Remote Desktop

Recent News

Penn Hills School District Exits Financial Recovery Status

We are thrilled to announce that the Penn Hills School District has officially exited Financial Recovery status. This monumental achievement was announced on May 23, 2024, by Pennsylvania’s Secretary of Education, Dr. Khalid Mumin, at Penn Hills Middle School.

Spotlight on: A Pre-Apprenticeship Opportunity

Educators and students, we're excited to share a fantastic summer opportunity that's gaining recognition across the state! Sigma Resources’ subsidiary, Simcoach Games, is partnering with the Allegheny Intermediate Unit and regional schools to offer the Junior Game Developer Pre-Apprenticeship in video game development.

Free After-school Meal Program Launches in Penn Hills School District

The Penn Hills School District, in collaboration with The Nutrition Group, is excited to announce the launch of a new initiative aimed at providing free afterschool meals to school-age children within the community. This program is part of a broader effort to support the nutritional needs of children and ensure they have access to healthy meals outside of regular school hours.

PA FAFSA Submission Deadline Extended

In an important update for students and families across Pennsylvania, the Board of Directors at the Pennsylvania Higher Education Assistance Agency (PHEAA) has extended the submission deadline for the Free Application for Federal Student Aid (FAFSA®) to June 1, 2024.

National Autism Conference

Join Us at the 2024 National Autism Conference

We are excited to announce the National Autism Conference 2024, set to take place from August 5-8. This pivotal event offers comprehensive, evidence-based information designed to assist educators, professionals, and families in developing effective educational programming for students with autism spectrum disorders.

Upcoming Events