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Help Desk/Support

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The PHSD Technology Help Desk is available from 7:30am-3:30pm by submitting a ticket below or by calling 412-793-7000, Ext. 1450.When prompted choose your student's school and leave a detailed message that includes your name and phone number.  Technology Services staff will respond to your support request as quickly as possible.

 

Teachers and Staff

Employees of the district can reach out to Technology Services via the FMX Technology Requests system or by phone at extension 4357.  Phone support should be reserved for time-sensitive support requests and user authentication (password) issues.  

Staff Help Desk & Knowledge Base

Students

Students can reach out to Technology Services via the Student Help Desk form below or by calling 412-793-7000, extension 1450.

Student Help Desk & Knowledge Base

Remote Access

During your support call, we may ask to remotely access your computer to troubleshoot your issue.  We utilize a Google product called Chrome Remote Desktop.  If your technician requests to start a remote session, please click on the link and follow the instructions below.

Chrome Remote Desktop

Animation showing how to access Chrome Remote Desktop

Recent News

45 Days into the School Year, Student Progress Takes Center Stage
45 Days into the School Year, Student Progress Takes Center Stage

As we hit the 45-day milestone of the school year on October 25, 2023, it's not just a day on the calendar; it represents the culmination of the first marking period. This is a moment to acknowledge the remarkable journey our students have embarked on, filled with growth, learning, and accomplishments.

Exciting News: Penn Hills School District Joins Statewide Cybersecurity Grant Initiative!
Exciting News: Penn Hills School District Joins Statewide Cybersecurity Grant Initiative!

We are thrilled to announce that Penn Hills School District is participating in a groundbreaking statewide Cybersecurity Grant Initiative in collaboration with the Pennsylvania Emergency Management Agency (PEMA). This initiative underscores our unwavering commitment to safeguarding our digital infrastructure and ensuring the security of our educational community.

Penn Hills School District Participates in the National Cyber Security Review
Penn Hills School District Participates in the National Cyber Security Review

In an era where technology plays an integral role in education, the Penn Hills School District has taken a significant step forward by participating in the prestigious National Cyber Security Review for the first time. This inaugural involvement demonstrates the district's commitment to ensuring the safety and security of its digital infrastructure and student data.

Upcoming Events

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